Abdul Aziz Al-Dailej, head of the Civil Aviation Department
in Saudi Arabia, has inaugurated an e-gate for the convenience of passengers.
According to newspaper 24, the Civil Aviation Department
said in a statement that e-gate will provide many services and facilities.
For example, passengers will be informed of their rights and
duties during the journey. Travel experience will be improved and travel
services will be introduced.
Passengers will be informed of their rights by rules and
regulations.
The Civil Aviation Department added in a statement that the
e-gate would enhance the quality of services at Saudi airports. Passengers
will be consulted and complaints will be registered through specialist
platforms.
Passengers will be asked how their travel experience was. Passengers
will be able to have 24-hour voice conversations through one gate.
The Civil Aviation Department said that passengers will be
able to talk di
rectly to the digital assistant with the help of e-gate. This
will allow you to get information about your flight. We will be able to
ask what their rights are.
During the flight, passengers will be able to find out what
restrictions are imposed on passengers during the Corona epidemic. The
digital assistant will also register passenger suggestions and complaints on
airplanes and at Saudi airports.
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